1. Return Policy
- No Returns Accepted:
- As per the nature of the business, we do not accept returns of vehicles once its been registered at RTO, the sale is completed and the vehicle has been delivered to the customer.
- This policy is in place to ensure the integrity and quality of our vehicles and to maintain fairness in our sales process.
2. Warranty and Issue Resolution
- Warranty Terms:
- If there are any issues with the vehicle, they will be resolved in accordance with the warranty terms provided by Suzuki.
- The warranty covers specific parts and labor costs for repairs due to manufacturing defects or other issues as outlined in the warranty booklet.
- Service and Repairs:
- Customers experiencing any issues with their vehicle should contact our service department to schedule an inspection.
- Our trained technicians will diagnose and resolve the issue as per the warranty coverage.
- Any repairs or services required outside the scope of the warranty will be communicated to the customer, along with an estimate of the costs involved.
3. Customer Support
- Contact Information:
- For any questions or concerns regarding the vehicle, customers can reach out to our customer service team.
- Our team is committed to providing prompt and efficient support to address any issues and ensure customer satisfaction.
4. Important Notes
- Inspection and Documentation:
- Customers are advised to thoroughly inspect their vehicle at the time of delivery and report any immediate issues to our dealership.
- Keeping a record of all service and repair documentation is important for warranty claims and future reference.
For further assistance or to schedule a service appointment, please contact our customer service team.